与SMTS一起走过的二十年

“与SMTS一起”

走过的二十年

——系列通讯稿

作为公司产品质量管控核心模块的质量测量实验室，同样也发生着翻天覆地的变化。秉着“精准、适用、高效”的原则，质量测量实验室主动开启了改革发展之路，针对不同产品的管控特性开发引进了大量的专用型，自动化检测设备，使我们的检测结果更加准确，检测效率更加突出！

全自动激光管型轮廓扫描仪

清洁度扫描显微镜

蓝光扫描测量机

供应商质量管理科，承载着公司采购件质量控制的重任。20年来，不断学习马勒集团先进的供应商管理方法，多次与华域旗下的零部件企业进行经验交流，形成了公司自身的工作流程和规范，持续提升供应商总体管理水平和产品质量稳定性。

经过20年的不断努力与探索，售后质量团队建立起一套全面的外部质量管理体系，从客户端问题遏制和不良品管理，到后续科学客观地分析解决问题并转化为产品/工艺设计或过程控制的要求和经验教训。昔日的灭火的“消防员”，已经能够通过建立0KM和售后投诉数据电子化平台，收集、存储和分析来自客户的反馈信息，通过对投诉数据的深入挖掘，能够识别出潜在的质量隐患和模式趋势，从而制定有效的预防措施，降低问题发生的可能性。

在过去的20年中，SMTS质量部经历了显著的变迁与发展，公司的质量管理工作重心由最初的强调产品合格率，逐渐转向了风险管理和持续改进为主，通过实施全面质量管理和精益管理，推动了公司的持续改进和全面提升。可以说，质量部的成长与蜕变，正是上海马勒热系统有限公司过去20年辉煌历程的缩影。未来，质量部将继续秉承创新和改进的理念，适应快速变化的市场环境，以更高的标准推动产品和服务质量的提升！

As the company grows, there is also our QA department. Every quality person has always adhered to the concept of "customer satisfaction is our eternal pursuit", with the goal of "doing things right the first time and doing them right every time", gradually developing from traditional product quality testing to comprehensive quality management. Through efforts in institutional construction, technological application, customer orientation, and risk management, the overall quality level and work efficiency have been improved.

On the basis of establishing a perfect company quality management system, a group based quality management model has gradually formed and matured. New system certifications such as TISAX and ASPICE have injected new momentum into the company's diversified development.

The pre—quality planning function, which plays a crucial role in the development of new projects, is constantly evolving and improving. It has gradually evolved from basic quality control planning to a comprehensive quality planning function that covers promoting product and process design optimization, introducing and implementing advanced quality control methods, and other aspects.In the process of digital transformation of quality m·anagement, the development of QMS system enables real-time monitoring, analysis and feedback of on-site quality data, further improving the efficiency and accuracy of on-site quality management. The implementation of quality data statistical analysis, trend judgment, automatic warning, and systematic problem-solving processes is a concrete manifestation of risk management and continuous improvement concepts, as well as a practical manifestation of management innovation.